Frequently Asked Questions
Everything you need to know about our peptides, shipping, quality, and policies.
Products & Quality
All peptides are guaranteed 99%+ pure. Each batch is independently tested by accredited U.S. laboratories using HPLC and Mass Spectrometry. A Certificate of Analysis is included with every order at no extra cost.
A COA is an official document from an independent laboratory that verifies the identity, purity, and potency of a peptide batch. Our COAs include HPLC purity analysis, mass spectrometry confirmation, sterility testing, and endotoxin results.
Allow the vial to reach room temperature. Use bacteriostatic water, injecting slowly down the inside wall of the vial. Gently swirl until fully dissolved — do not shake. Store reconstituted peptides at 2-8°C and use within 4-6 weeks.
Lyophilized (freeze-dried) peptides should be stored at -20°C for long-term storage or refrigerated at 2-8°C. Properly stored, they remain stable for 2+ years. Once reconstituted, refrigerate at 2-8°C and use within 4-6 weeks.
Our peptides are sourced from GMP-certified manufacturing facilities and independently tested in accredited U.S. laboratories. We maintain full chain-of-custody documentation from raw material sourcing through final packaging.
Orders & Shipping
Orders are processed within 0-2 business days. Standard shipping takes 3-5 business days. Expedited options are available at checkout. All orders ship with temperature-controlled packaging in discreet, unlabeled packaging.
A tracking number is emailed automatically once your order ships. You can also log into your account to view real-time tracking status. Every shipment includes full tracking from pickup to delivery.
Every order includes free shipment protection. If your package is lost, damaged, or stolen during transit, we will reship your entire order at no additional cost — no questions asked.
Currently we ship within the United States only, covering all 50 states. International shipping may be available in the future. Subscribe to our newsletter for updates on expanded shipping regions.
Payments & Returns
Research & Compliance
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Can’t find what you’re looking for? Our team is ready to help with any questions about peptides, orders, or research support.
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Premium research peptides with verified purity and the support you need.